Manychat automation

Never MissAnother CustomerConversation

AI-powered conversations that engage, qualify and convert 24/7 across Instagram, WhatsApp, Messenger and TikTok.

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YB

Your Business

● Online

Hi! I'm interested in your services.
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Hi there! 👋 How can we help you today?
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Do you have pricing info?
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Yes! Here are our packages 👇
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Type a message…

More Leads

Captured 24/7

Faster Responses

Instant replies

More Conversions

Turn chats into customers

Happier Customers

Support when they need it

Channels

One platform. Every conversation channel.

Manychat is an official Meta Business Partner and TikTok Marketing Partner. Your automations run inside the platforms your customers already message you on.

Instagram

DMs, story replies, comment triggers, ads-to-DM.

WhatsApp

Business API broadcasts, keywords and 24-hour reply windows.

Messenger

Facebook Page inbox, comment growth tools, click-to-Messenger ads.

TikTok

TikTok Messages, comment automation and lead capture.

SMS & Email

Extend flows beyond social when contacts opt in.

Website widget

On-site live chat that hands off cleanly to a real human.

What we automate

Flows that actually convert.

Lead capture

Qualify inbound DMs, collect email/phone and push straight into your CRM.

Sales & product discovery

Show catalogues, answer pricing questions, hand warm buyers to your team.

Bookings & reminders

Take bookings, confirm appointments and send reminders on WhatsApp.

Comment-to-DM growth

Turn Instagram/TikTok comments into private conversations that convert.

Instant FAQ replies

Answer the same 20 questions in seconds, 24/7, in your brand voice.

Broadcast campaigns

Segmented WhatsApp and Messenger broadcasts with proper opt-in handling.

What's included

A working automation, not just a Manychat login.

  • Manychat account setup and Meta / TikTok channel connections
  • Welcome, keyword and FAQ flows tuned to your brand voice
  • Lead-capture flows with CRM / Google Sheet / email push
  • WhatsApp Business API setup and template approvals
  • Comment-to-DM automations for Instagram and Facebook
  • Broadcast campaigns, segmentation and opt-in management
  • Integrations (HubSpot, Klaviyo, Zapier, Make, custom API)
  • Monthly reporting: opens, click-throughs, conversions, revenue
  • Ongoing flow optimisation and A/B testing

Process

Five steps from silent DMs to a working engine.

01

Audit & goals

We map your channels, current DMs, response times and the outcomes that matter.

02

Design flows

Conversation design for welcome, qualification, FAQs, sales and support paths.

03

Build in Manychat

Flows, keywords, custom fields, tags and integrations built inside your Manychat workspace.

04

Launch & handoff

Meta reviews, WhatsApp templates, team training and a clean handover doc.

05

Optimise monthly

Reporting, A/B tests, new flows and campaigns, every month on a rolling roadmap.

FAQ

Manychat, answered.

What is Manychat?+

Manychat is a Meta Business Partner and leading conversation automation platform used by over 1 million businesses. It lets you automate DMs, comments, story replies and broadcasts across Instagram, WhatsApp, Facebook Messenger, TikTok and your website.

Which channels does Manychat support?+

Instagram DMs, WhatsApp (Business API), Facebook Messenger, TikTok, SMS and email, plus a live chat widget for your site. We connect the channels that match where your audience actually spends time.

Do I need Manychat Pro?+

For most business use cases, WhatsApp automation, keywords, custom fields, integrations and analytics, yes. We help you scope the right plan based on contacts and features you actually need.

How is this different from a generic chatbot?+

Manychat plugs directly into Meta's Business APIs, so replies come from your official accounts, respect platform rules and integrate with your CRM. It's built for conversion, not just deflection.

How long does setup take?+

A first working flow (welcome, keyword replies, lead capture) is usually live within 2 weeks. Broadcast campaigns and deeper integrations layer on from month two.

How much does it cost?+

Our Manychat retainer starts at R5,500 per month for design, build, integrations and monthly optimisation. Manychat platform fees are billed separately by Manychat.

Ready to stop losing DMs?

Tell us where the conversations are happening, we'll come back with a Manychat plan and a first flow you can ship in two weeks.

Start the build